How To Avoid Blank Or Error Screens On Your Digital Signage

Lots of organizations have resulted to using digital signage to promote and advertise their products and services. This is because you can attract as many passers-by as possible where your signage is located. However, digital signage tends to show blank or error screens instead of the intended products or businesses.

The blank or error screens on your digital signage can be avoided by not using broken displays. Also, using the proper display that best fits signage will prevent blank or error screens. Simply putting this into consideration will put your digital signage in perfect working condition.

It is worthy to note that experienced retailers or suppliers should handle digital signage projects. This is because a reputable retailer will take cognizance of things that can cause blank or error screens. Keep reading this article to find out how to avoid empty or error screens on your digital signage.

Ways To Avoid Blank Or Error Screens On Digital Signage

There are several ways to avoid empty or error screens on your digital signage. Below are some things to consider to avoid blank or error screens on digital signage. 

1.Do Not Make Use Of Broken Displays.

The use of broken displays will make a digital signage screen malfunction, go blank or show an error on the screen. Sometimes retailers ignore this and go ahead to sell to users who are inexperienced or first-timers. Make sure to check that displays are not broken before use to avoid blank or error screens.

2.Make Use Of The Right Signage Displays.

There are different signage displays ranging from the regular monitor screen to gigantic commercial signage. Many times you find retailers making use of inappropriate displays, which leads to blank or error screens. The use of a regular desktop for a commercial-grade display can only lead to error or blank screens.

First-timers or inexperienced users often fail into this error, but not to worry, it is correctable. Ensure that the appropriate displays screen is used to promote your business in other to achieve your aims and objective.

3.Consider A Good Contrast.

The essence of the signage in the first place is to get the attention of viewers. However, not considering a good contrast when putting up the signage is as good as not having signage up at all. A poor contrast will only make your digital signage look blank and attracting no attention.

An excellent example of this is having dark text on a dark background. Avoid your digital signage looking blank by using contrasting colors, for example, dark text on light background or light on dark background. 

4.Ensure The Media Player Is On

The displays on digital signage mainly consist of a media player connected to the signage screen. Just like any digital tool, technical issues may occur, causing your screen to go blank. When this is the case, make sure the media player is powered on and in good condition.

Also, make sure cables are connected and the screen is connected to the right source to avoid blank digital signage. Some display player makes use of a USB for the digital signage. It is essential that you use a suitable USB for the player for it to push content. 

5.Make Sure Media Content Is Scheduled To Play.

To avoid blank digital signage, you must be sure that media content is pushed to go live. When content is not pushed to go live or is not scheduled to play, one might end up with a blank screen. Be sure that the correct presentation is selected on the media player, included the start time and end time, respectively.

Also, do not forget to schedule the following presentation to play immediately after the first and so on for the blank screen not to come on.

6.Make Sure Of The Right Configuration. 

You will wonder what you have to do with measurements since we are talking about digital signage. The use of the correct configuration for your signage is very important to prevent blank or error screens. The height and weight of the display content should fit the dimension of your signage screen.

7.Check To Be Sure No Screen Hardware Issues.

Many times when there is a problem with the screen hardware, it can lead to a static or blank signage screen. Sometimes the screen comes up then goes blank after a while or becomes frozen as a result of a hardware problem. Screen hardware issues rarely occur; however, it does sometimes and can lead to blank or error screens on your digital signage. 

8.Make Use Of A Good Internet Provider. 

As earlier mentioned some digital signage display comes on from a media player but, some make use of the internet. Going all out to use a great internet provider will save you from worrying about your digital signage going blank. This is because their network signal will be strong enough to push your content and will rarely go offline.

There are digital signage software for on-premise and cloud with powerful proof-of-play features, like the real-time screenshot, online/offline status, offline playback, automatic player, re-launch, etc. Such software can be used to manage so many screens and will need a good network provider to stay connected to the internet.  

A significant step to ensure you stay connected is to ensure that all network cables are well connected. If the network goes offline, the network support team will be available to help. Don’t allow your signage screen to remain blank due to a poor network provider. 

All of the above and many more are to be considered to avoid blank or error screens on your digital signage. Note that the above list is not exhaustive.


Well-functioning digital signage will go a long way in promoting your business by creating awareness for more people. However, blank or error screens on your digital signage will in no way add any value but rather eat into your pocket with no ROI. This article has provided ways to avoid blank or error screens on your digital signage. So, start now to put all into consideration and avoid blank or error screens on your digital signage.

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