With the introduction of the internet to our society, it is safe to say that it has slowly became one of the most used technologies out here. Because the internet has a big role in our lives today it is important that we protect our privacy while online. Luckily, with the introduction of VPN or Virtual Private Network this task has become much easier.
The rise of the internet technology has brought many new possibilities, but also issues
Like any other connection, VPN can run into some connection issues while being used. In this article we will go through some of the most common VPN problems on Windows and help you fix them.
Furthermore, we will be providing you with some basic information about VPN. It is important to note that VPN can be connected to different smart devices in your home, so using it should be a priority if you value online privacy.
What is VPN?
VPN or Virtual Private Network is an internet tool that allows users to use the public internet without fear of being hacked or under surveillance. Having high encryption protocols it ensures that the internet traffic the user is sending cannot be intercepted by anyone nor can it be hacked.
Moreover, with the ability to change the real IP address of the user VPN provides protection from potential surveillance or tracking. There are many advantages to using a VPN, but the main focus is on providing high-level protection for the user.
When opting for a VPN you want to make sure that it has all the features you need to venture into the online world without limitations
The Solution: Single Shared Network
The biggest issue about online privacy has risen when people realized that certain big tech companies harvest and sell user data to third parties. Ever since VPN has become the pillar of internet safety and privacy.
By creating a single-shared network between the user device and the virtual server selected it ensures a stable and secure connection and minimizes the chance of being hacked or tracked.
However, there are certain common VPN problems on Windows that everyone encounters from time to time. Moreover, if the VPN app is leaking your private information it is not doing what it is supposed to and that is to provide ultimate protection for the user.
Common VPN Problems
As all software’s fail from time to time, even VPN can have issues that occur. Lucky for us, these issues are very common and usually easy to fix. Although many VPN providers have a good service to provide to the user, issues may arise from nothing and could induce panic for the user.
There are certain common VPN problems that might occur from time to time, but there is nothing to worry about
However, there is nothing to worry about as these common VPN problems on Windows do not pose a bigger threat to your safety and are easily fixable. Some of the main issues that may arise when using a VPN are:
The VPN Connection is Being Rejected
This is one of the most common issues VPN users face. This problem is the most common because there are many factors that might influence this malfunction. One of the main issues is that Routing and Remote Access (in your control panel) is not running.
Unauthorized Connection Acceptance
This issue is not as common as the one before. However, this problem can cause some security issues and that is why it should be considered serious.
Checking the Dial-In tab in the Active Directory Users and Computers console will give you the best insight into this issue. If the remote access policy is checked and is set to “allow remote access” the user should have no issues connecting to a VPN.
Unable to reach locations beyond the VPN server
The most common problem here is that the user has not been granted permission to access the entire network. To allow this go to the Routing and Remote Access console, right-click on the VPN server that has issues, go to properties and check the Enable IP routing check box.
Cannot establish a tunnel
If everything is working and you cannot seem to connect to the VPN server there are two main possible issues that exist. The first one is that one or more routers are involved in performing IP packet filtering. This could prevent IP tunnel traffic. The other issue might be that the proxy server is standing between the client and the VPN server.
How To fix The Above Problems
Ensure that your regular connection is working
This is the simplest way to check if everything is under control. Your regular internet connection might cause issues that lead to you not being able to connect to the VPN. Make sure that the connection with the internet is good before you dive into the deeper problem.
Check log-in information and configuration
VPN services usually have an application to make it easier for the user to connect. However, to avoid any issues that might occur here, make sure that you set up the configuration as the provider advised you.
Most VPNs will offer you the ability to change the server you are on. As you will be able to connect to a variety of different servers, you should make sure that the server you connected to is not shut down or under maintenance. Changing the server will be the best indicator.
Disable IPv6 in your Control Panel
Ipv6 has been giving a lot of trouble to VPN users. As most networks did not transfer to using the newer version of IP protocols, most VPNs usually support only IPv4 protocols. It is important to note that in rare cases, disabling IPv6 can cause malfunction with Windows 10.
Change the protocols
Windows 10 is known to not work well with certain protocols, especially if they are older. Try and select a different connection method and it might solve your issue.
Restart your device/router
Yes, the simplest trick in the book. But it always works! By doing so you will refresh all the information in the device and the VPN which might fix your problem.
Disable software Firewall
But only when troubleshooting! These software firewalls can cause issues with connecting to a VPN and it will be good to check that out. Just remember to turn them back on when you finish.
Marziano is a seasoned tech expert with over 15 years of experience in the industry. Holding a Bachelor’s degree in Computer Science and multiple certifications, including CompTIA A+, Network+, and Cisco’s CCNA, he has a well-rounded and robust understanding of various aspects of technology.