If you see the error message, No server detected on your TV screen or have problems connecting Genie Mini to the Genie HD DVR, in this post we can help you out to solve this problem, let’s get started!
What Causes The DirecTV to No Servers Detected Error?
You will see this error if your DirecTV device is not connecting with the Genie’s main receiver. These are the main reasons:
- The wireless video bridge and the Genie-DVR are not properly attached. It would be best if you were sure that all the cables are firmly connected to your equipment and the power outlets.
- The Wireless Video Bridge has lost power or is being rebooted.
- The Wireless Video Bridge is no longer in your home but is still displayed in the menu of your Genie-DVR.
- You have replaced your Genie-DVR.3
The Way – Genie System Works
The clients of DirecTV Genie are not satellite receivers. They usually look like them, and they behave like them. But they’re actually not the satellite receivers. They’re just nice adapters that receive a signal from the DirecTV Genie-DVR to the TV and accept commands from the remote control. That’s literally all the things they do. That’s why they just can be trivial and quiet.
The main key to operating the Genie system is the entire home network. Actually, this is part of the frequencies stored on the coax cable for the communication between the DVR and the client. If this connection is lost, you will receive the message ‘DirecTV no servers detected’.
How To Fix DirecTV No Servers Detected
First Step: Do you See a Green Light?
Each of the Genie clients has a network light. The appearance of the light should be yellowish-green. If it’s orange, blinking red or red, that means your client absolutely has no network connection.
Mostly the cause always is some kind of cut or severed cable. If you have problems with one piece, it’s quite clear for you to trace where the problem is. If all parties are affected, you first have to isolate the wires for finding the error. But before that, there are some steps you’ve to take.
Second Step: Make sure that everything is plugged in
If you have recently added or changed anything in the system of your DirecTV, try deleting it and see if the error disappears. If you do something that is not supported, such as trying to insert signal from an antenna into the coaxial cable, also disconnect that.
Also, make sure that the Genie-DVR is correctly connected. With an HR44/HR54 older DVR, you would have the ease to turn this on and likely get a picture on the screen of your TV. On Genie 2, perhaps you would find 2 green lights at the front.
Third Step: Wait At Least For Half A Minute
Seriously, that usually solves the problem. If you received this message after activating the client, perhaps you have not waited enough. Occasionally this message appears on the clients if the DVR is updated overnight.
Fourth Step: The long reboot
While you have problems with only one client simply restart the system, to do so, press the red button. It generally takes roughly one minute and often solves most of the problems. The network light of your client’s may temporarily blink red during reboot. This is usual.
If all clients are causing problems, try to reboot the DVR. You will find the red button located on the side at Genie 2 and HR54 and is behind the right front door at HR44 Genies. Generally, it takes about five minutes to reboot the Genie-DVR properly, and then you would have to reboot all clients just to be sure.
Fifth Step: The Medieval
If nothing helps you, there are perhaps two possibilities. There may be a problem with the client or DVR, or there may be a problem with the cabling.
You should start the test with the wiring. You should use a splitter of 1×2 and connect the power supply of the incoming satellite on top. Connect a line to the client and another to the DVR. This installation should also work in case of problems with the satellite. You should at least fixed the “no servers detected” issue. If this does not work, try another cable set. If you still have problems, replace one of these devices.
If this configuration works, you should take some time to detect and replace the cables. This is the toughest step of the setting, the most irritating and much time-consuming. But with enough persistence, you would be able to find the wrong cable and replace it, which will turn you back to the live TV.
If any of the steps discussed above does not correct the error, please discuss it with the AT & T support team by clicking here. Go to Settings & Help > Info & Test > Run system test and save any error code displayed. This will help them determine the best approach.