How to Choose the Best Payroll and HR Software Solution

Choosing the best payroll and HR software solution can be difficult, especially when you’re trying to figure out which of the many solutions out there will work best for your company. It’s hard to know exactly what factors to look for, let alone how to find them out about every different software package out there. 

For this reason, you need a solid process to avoid making rash decisions that will either waste your money or result in features you don’t need or want. Fortunately, we’ve outlined these ways you can choose the best payroll and HR software solution available right now, which you might want to check out

The perfect match

Make sure it is a cloud-based solution so you will be able to access your company’s data from anywhere. Start with a free trial of the software to see how it works and if it is compatible with your system. 

Check that payroll reports are available for all your employees, including those who are part-time, freelancers, or contract workers. Research what other customers have experienced with this software provider so you know what to expect if you choose them as well as any issues they may have had in their experience.

Easier to use

The first thing you need to do before you choose a payroll software solution is to figure out what your needs are. Some companies like to have more detailed information about their employees, while others may be fine with less detail. Next, you should think about how often you need reports. This will help you choose the right kind of software for your company’s needs.

Pay as you go

The cost of choosing a new payroll and HR solution may seem daunting at first, but it will be well worth it in the end. You can choose from a monthly fee that is either per employee or a flat rate, you can also go with an annual fee which gives you access to upgrades for free. 

You’ll also want to make sure that your chosen system has all of your needs covered and works with your company’s existing systems. To find out which option is best for you, here are some questions you should ask: 

  • What are my goals? 
  • Which features do I need? 
  • What is my company size? 
  • What type of business am I running? 
  • Am I looking for online or offline software?


Customer support 24/7

Payroll software is a big purchase, so you must find a company that offers 24/7 customer support. Search on the internet for reviews of your prospective company. You’ll want to know if they have received any complaints about their customer service or availability.

Call up their customer service line at different times of day (morning, noon, evening) and ask them questions about what kind of services they offer. It’s important that they can help you with any problems or emergencies before you sign up with them! This is especially true if you’re dealing with payroll. If they seem unhelpful or not knowledgeable enough, look elsewhere!

Tailored for your business

Consider your company size. Do you have 10-50 employees? If so, consider a software solution with an on-demand pricing model that is designed for small businesses with limited HR needs. If you have 100 or more employees, you might want to consider a dedicated payroll provider that offers a full suite of payroll, benefits and human resources solutions in one package. 

What type of pay system do you currently use? A dedicated payroll provider will offer solutions for every type of pay system from hourly workers to salaried positions in addition to benefit administration services like employer payments for health insurance premiums.

Customized to fit your workflow

Consider a cloud-based solution. Cloud-based payroll software is ideal for small businesses because it’s cheaper, easier to manage, and more secure than traditional software. Plus, you don’t need any IT experience. 

Get a demo from an expert in payroll systems. When evaluating your options, you must get a demonstration of the system from an expert in payroll systems who can answer all your questions (including any technical ones) so you feel confident in your decision. 

Find out if the company offers customer support. You’ll want to know if the company offers customer support before signing up for anything so you can be sure there will be someone available when you need them most!

Affordable pricing plan

While there are many options for payroll software, not all of them are affordable. Sure, you could go with the cheapest option available, but it may not be compatible with your company’s needs. And if it’s not compatible, you might end up spending more money on a more expensive option down the road anyway. 

One way to find an affordable option is by considering your business size and what type of payroll or HR software you need. For instance, if your business has less than 20 employees, then an online payroll system might be best suited for your needs.

Completely transparent about fees

Different types of payroll software offer a variety of features that will be ideal for different businesses, so it’s important to figure out what you need before looking at pricing options. If you are an employer, for example, then you may want to look for an option with time-saving features like automatic deductions or tax filing options. 

If your small business is an LLC, for example, then there are options with specific features tailored toward this type of company. Some solutions include both payroll and human resources management in one product if those two aspects of running a business overlap often enough.


Having a payroll and HR software solution is essential in today’s business world. There are many solutions out there on the market, but it is important to make sure you choose one that best meets your company’s needs. We have outlined the ways how you can make this decision. Hopefully, this guide will help you to select the best payroll and HR software for your company.