iTunes error 9006 is a standard error, which appears especially when users try to run any application downloads, iPhone/iPad restore, or any device update.
Typically the same comes in the format stating something like “there was some problem in downloading required software for the device. An unknown error has occurred (9006)”. Also, some users face a simple error 9006 messages with a failed software update.
Apple is a great company offering excellent features and functionalities with respect to synchronization processes, including MAC syncing and auto backups. iTunes offers excellent and easiest ways to perform an efficient iPhone device’s restore, but, some of the iPhone and iPad devices return error 9006 when they connect their devices to their personal computers or laptops via iTunes.
What Causes The Error 9006?
Mostly, the error is triggered due to the inability to make iOS connection. Other causes may include server updates, failed downloads, interrupted or incomplete downloads, application cache and task manager issues, and few more. Some core causes may include:
- iTunes lose its communication with Apple servers
- Issues in a user’s network connection
- Apple servers may be busy or not responding
- Apple update gets interrupted in between
- Firewall or Antivirus issues
How To Solve?
Usually, the error is solved by performing basic troubleshooting where a user has to update his device’s iOS. It all depends on the severity of the error, and resolution steps vary each time.
Ways to Handle iTunes Error 9006
As said earlier, the error 9006 relates to the connection issues between software and servers. The issues usually arise due to many glitches and miscommunications. Sometimes, minor adjustments prove tom be fruitful. Let’s discuss most of the error fixes briefly.
If your iTunes version is outdated, there are more than 80% chances to have this error 9006. It might also be possible that you have the latest version, but it has corrupted installation files or bugs within it. You have to make sure first that you must be using the latest iTunes version.
For this, visit the App store and choose the updates tab. If you get any updates related to iTunes, you should install all of them. If you are using iTunes on your personal computer, launch the same and click the Help tab. Find out the option Check for updates and proceed further if needed.
When you are using several operating systems simultaneously, you can experience compatibility issues. There can be any compatibility mismatch. For avoiding this, you can keep the application plus OS updated. To check for the updates on Mac, go to the App Store and choose the updates tab. You can install required updates from here related to macOS.
Login Admin Account
iTunes error 9006 is also caused if there is a lack of permission for connecting to external servers or file attachment issues to computer startup disk. For avoiding this, you should first login with the administrator account and then try to restore the device’s software. If admin users are more than one, try logging in from each of them one by one.
Date and Time Verification
Device restore always involves active and running servers; hence, if there is any mismatch in either time or date, the connection will be blocked, resulting in error 9006. If the server request is generated already for some later time, the connection will terminate right away.
For verifying device settings, click the Apple logo at the top and select the System Preferences option. You can choose Date & Time under date & Time tab and then enable the checkbox saying Set date and time automatically. If it is already enabled, disable it and re-enable it after 20-25 seconds.
Resolving USB Conflicts
There are cases when you use more than one USB peripherals, and a conflict occurs. To verify and check if there is no conflict, you should disconnect all except mouse and keyboard, which are the basic ones. Try performing device restore now without using USB peripherals (no conflicts).
The error 9006 can also arise if there is any faulty cable connected. Please ensure that there should be no dark or damaged spots on the cable.
Note: It is highly recommended to use Apple’s genuine cables to avoid any issues. There can be the USB port issue too. You can try changing the port in some cases.
Disabling Antivirus Application and Firewall
iTunes 9006 error also occurs if there are connection issues with Apple’s servers. The firewall, if turned on, might halt the process. Moreover, the antivirus can also block incoming or outgoing connections to third party applications.
No doubt, Apple’s servers are all safe and secured; therefore, you can blindly turn firewall and antivirus off temporarily. Try attempting the device restore process now. You may be asked to restart the computer several times during the process to gain complete access to Apple’s servers.
Total System Reboot
The last and frequently worked method is to restart everything. This includes computer restart, mobile reboot, router reboot, WI-FI forget and reconnect, and all network modems and switch reboots. The same works in almost all cases without any logical explanation.
Some other solutions may also exist like you can put your device in DFU mode and then try restoring using iTunes, or you can use any other computer as a test purpose (in case if the same PC has issues).
Moreover, you can clear cookies and temporary data on your PC, or you can also use any of the popular iOS-Supported software applications like iMyFone Recovery, PhonePaw, etc. By them, you will get a maximum of what you need. These applications won’t only remove the specific error but will also prevent any future iTunes related issues.
Last but not least, you can follow the methods we have listed and should move ahead to get rid of error 9006. When you try the troubleshooting methods described above, you would hopefully be able to restore and update your iOS devices without experiencing any issues.