Netflix Error Code m7121-1331-p7Netflix is one of the most popular streaming platforms in the world, however sometimes you might encounter errors in the platforms which are unexpected, and one of such error is netflix m7121-1331-p7.

What is Error Code m7121-1331-p7?

As per the official Netflix Help Center “If you get an error code M7121-1331-P7 on your computer, it usually indicates a problem with your browser. Using incompatible browsers (such as Speed Browser) can interfere with the playback program on which Netflix plays TV shows and movies.”

What does it mean?

Error Code m7121-1331-p7 indicates you are using a browser that is incompatible with the Netflix streaming platform or you got some bad cookies or cache in your browser’s history or you are using a chrome extension which impacting playback process of Netflix or you are using an outdated browser to stream. 

How to Fix Error Code m7121-1331-p7?

We at Error Code Guru have compiled several proven ways to fix Error Code m7121-1331-p7 for you which will be able to get you back to your binge-watching session in no time. Please follow all the steps carefully:

Step1. Check if you are using a browser that meets basic requirements laid down by Netflix for streaming services.

Browsers which are supported by Netflix are: 

Google Chrome Browser (min Version 64)

Mozilla Firefox Browser (min Version 59)

IE Browser (min Version 11)

Microsoft Edge Browser (For Windows 10)

Opera Browser (min Version 47)

Safari Browser (min Version on Mac OS X10.10)

If you are not using any one of the above browser versions then you must consider updating your browser to resume your streaming on Netflix.

Step2. Clean Temporary Files and Browser Cache

To Clear Cache and temporary files please follow steps as per your browser:

Clear Cache for Safari Browser:

Click on the Safari then select Preferences.

Click the Advanced tab 

Go to “Show Develop menu in menu bar” checkbox

Select the Develop menu and click on the Empty Cache option

Clear Cache for Chrome Browser:

Select three Vertical dots at the right-hand corner in chrome

Click on the More tools and select Clear browsing data.

Select in dropdown a time range.

Click Clear data.

Clear Cache for Firefox Browser:

Click on Three Horizontal lines and Select Options

Click Privacy & Security panel

In the Cookies and Site Data section, Select Clear Data Option

Click the Clear Button

Clear Cache for Internet Explorer 11:

Select the Settings icon and click Safety.

Click Delete browsing history.

Check all the boxes.

Click Delete.

Clear Cache for Opera:

Go to Menu, click on More Tools and then select Clear Browsing Data

Check all the boxes

Click the button “Clear browser data”.

Clear Cache for Microsoft Edge:

Use the keys [Ctrl], [Shift] and [Del].

Select the option “temporary services and files”

Click on the “delete” button.

Step3 Disable Additional Browser Extensions

If above mentioned two steps were not helpful in resolving your Netflix Error Code m7121-1331-p7, then the Browser extensions you are using may be the reason you are not able to enjoy your shows at Netflix.

To Disable Browser Extensions:

Go to Browser Address Bar, Type (Name of the Browser)://extensions

Disable all the extensions and access your Netflix account

Step4 Update Chrome’s Content Decryption Module

If above all the mention steps were not able to help you then this is the last but very effective step which will be able to restore your Netflix as it was earlier.

Go to address bar and write chrome://components

Find Widevine Content Decryption Module

Click Check for update

If your Status is “Component updated”, then restart Chrome and start watching your favorite shows on Netflix.

If you get Status as Component not updated, then try reinstalling Google Chrome Browser in your system


We at Error Code Guru recommend you to follow all of the above steps and you will be able to fix Netflix Error Code m7121-1331-p7 and now you can resume your binge streaming sessions again.

If you are facing any other error related to Netflix feel free to comment and share your experience.