5 Workforce Management Tips

The employees of a company are the ones who bring success to your business. Each employee will bring with them a unique set of skills that can help them take on various challenges. It’s not enough to hire skilled staff, you also have to focus on managing them properly. 

This is where you would need to work on your workforce management skills to ensure your employees are being productive enough. You need to ensure that all the work is completed efficiently with minimal to no errors. 

According to Fourth APAC, It’s important to be careful when you’re managing your employees. Workforce management solutions can result in serious improvements such as a 60-80% reduction in payroll errors and as much as 85% reduction in time required to manage and control overtime. You may also see a 4-5% boost in profitability. 

With that being said, here are a couple of workforce management tips that can help you as a small business owner and manager. 

Workforce Management Skills

If you’re looking for strong scheduling time and attendance capabilities as well as the functionality to ease compliance with ever-so-changing state and federal labor regulations, you should try to implement the following skills: 


1. Hire Employees Wisely

This is the first and most essential aspect of managing your employees. You should only hire the best ones you can find. Working for a small business means that the salary isn’t going to be huge, so you have to find the right candidate. If you find suitable individuals for the job, you can manage their work timing and shifts easier. You could opt to use software for digital interviews to hire candidates based on skills. 

The key to hiring the best employee is to focus on those who will fit into your company and its working environment. A business without a workforce planning team may find itself overstaffed at its slower times and understaffed at its busiest times. 

2. Put Rules In Writing

Rules are required for a business to function at its best. Writing down all company policies will bring order to the workplace and ensure that they’re equal for all employees. It will also protect your company from any legal actions if an employee believes they are being mistreated or discriminated against. 

3. Set Goals

You can also set goals for your company so you can keep working until you reach them. You can learn what motivates your employees and use that to get closer to your company’s goal. You can work together towards it, and setting these types of goals can help build a working relationship between you and your employees. 

4. Measure & Report

By gaining better access to data, businesses can track the metrics that measure productivity, and labor utilization and ensure the employees are complying with them. Automated, self-service time reporting systems and automated time capture can help reduce data errors as well as track and monitor absences against schedules. This allows managers to forecast productivity lapses. 

Utilizing a time and attendance clock can reduce payroll errors and save the company time and money because it helps manage overtime and reduce overstaffing. Pairing this payroll software can help make accurate payments on the set date they are due. 

5. Collect Quality Data

Workforce management relies heavily on historical data to help predict future patterns. The more data the system has to work with, the better and more accurate those predictions are going to be. Integrating management software and data with other business systems can help businesses understand demands and meet employee and customer expectations.

 Pulling time log data with information from point-of-sale systems that show sale volumes can help businesses optimize schedules and staffing as well as reduce operating costs.

6. Education and Training For Managers And Employees

You should always customize training for employees’ work. Removing employees from their work for days or weeks-long training doesn’t always benefit scheduling-intensive businesses such as retail, health care, and manufacturing. You should always create content that matches these roles such as splitting training into blocks of 10 to 15-minutes.

7. Provide The Proper Tools For The Work

Each role requires the use of specific tools to make the job a little easier. If you want to ensure your employees can work up to their full potential, you should most certainly give them the right tools. Whether it’s safety kits, machines, or other items, they should be added to the resources you provide. 

8. Give Praise

Whenever you have a team working on your business, it means that you’re all dependent on each other for work. You should always be aware of the value of your employees and appreciate them for the work they do from time to time. Make sure to acknowledge their work. This will show that the company is paying attention to its staff. Doing these small things can have a great impact on the minds of your staff. 

9. Remove Distractions

We all know how distractions are all around us. It can certainly have an adverse effect on productivity in the workplace. As a business owner and manager, you need to ensure these distractions aren’t having an effect on your business. You need to recognize them and find a way to eliminate them right away. 

It’s important to understand, though, that distraction isn’t always bad. It can help employees focus and remove stress to a certain extent. You should weed out the good distractions from the bad and ensure your employees have some time to get their minds off of work, even if it’s just for a couple of minutes at a time. 

10. Treat Your Employees With Respect

Lastly, the biggest strength of any workplace is the respect between employees. Each person has the right to be treated with respect, no matter what role they play in the company. When you create that honest and polite workplace environment, you will have an easier time working on your goals. 

Working is tiring and stressful at times, which can take a toll on just about everybody. If you’re disrespectful to somebody in the workplace, it can affect their productivity. These things will cause a direct impact on your business, which is why you should always treat your employees with respect. 


Managing your workforce isn’t always an easy task and there will always be profit and loss within a business. Small businesses are different environments where the manager and employee work closely. The key to avoiding major issues is to properly manage the employees. It will help keep your workplace enjoyable and running smoothly.